Understanding Monitoring in Adobe Experience Platform: Event Forwarding

In Adobe Experience Platform, the Monitoring tab within the Data Collection UI provides vital insights into usage patterns, error events, and compute times associated with your event forwarding properties. This guide offers a comprehensive overview of how to navigate and interpret the reports available in the Monitoring tab.

Problem Statement

Businesses often struggle to effectively monitor and troubleshoot event forwarding activities, resulting in operational inefficiencies and potential data integrity issues. Without a clear understanding of monitoring tools in Adobe Experience Platform, organizations may miss out on opportunities to optimize performance and mitigate risks.

Overview of Monitoring Reports

The Monitoring tab offers three key reports to monitor and analyze the performance of event forwarding properties:

  1. Usage Report:
    • Incoming and Outgoing Calls: Tracks data volumes sent to and from event forwarding over a specified time period.
    • Total Events: Sum of incoming and outgoing calls, providing an overview of data throughput.
    • Refresh Frequency: Usage data is refreshed monthly, reflecting the previous month’s metrics.
  2. Error Events Report:
    • Aggregate Error Metrics: Displays errors encountered during outgoing calls, categorized by HTTP response codes.
    • Time Period Adjustment: Allows customization of the reporting period to analyze errors effectively.
    • Domain-specific Error Search: Enables precise querying by entering exact domains (e.g., https://graph.facebook.com) to pinpoint outgoing errors.
  3. Compute Time Report:
    • Compute Time Metrics: Shows the processing time of all rules on event forwarding servers.
    • Limitations and Considerations: Compute time is capped at 50 milliseconds per event. Exceeding this limit results in data drops.
    • Factors Affecting Compute Time: Includes the number and complexity of rules, particularly influenced by custom JavaScript execution.

Navigating Monitoring Reports

Selecting Properties and Environments:

  • Use dropdown menus to focus on specific properties and environments within your organization.
  • Tailor your view to individual properties or broadened scopes encompassing multiple properties and environments.

Utilizing Search and Customization Tools:

  • Error Event Search: Enter exact domain names to isolate and troubleshoot specific outgoing errors.
  • Time Period Adjustment: Customize reporting periods to capture and analyze relevant metrics effectively.

Conclusion

Effectively leveraging the Monitoring tab in Adobe Experience Platform enables organizations to proactively monitor and optimize event forwarding activities. By understanding usage patterns, diagnosing errors promptly, and optimizing compute times, businesses can enhance data integrity, operational efficiency, and overall performance.

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